October 2023 - Present

Software Test EngineerSmile Genius Dental Ltd. - (Ireland | Remote)Owned QA strategy for a global clear aligner platform serving clinics, labs, and patients across 15+ countries.

Key Achievements:

• Built Playwright + Cypress automation frameworks that cut regression suite runtime by 70%.
• Executed iOS & Android test passes across 20+ device/OS combinations per release.
• Managed defect lifecycles via Jira; maintained traceability matrices linking 500+ test cases to business requirements.
• Ran cross-browser suites (Chrome, Safari, Firefox, Edge) and validated 50+ REST API endpoints per sprint.
• Mentored 3 junior QA engineers; collaborated with Ireland & UK stakeholders to reduce requirement gaps by 40%.
• Maintained 95%+ pass rates across smoke, sanity, and regression suites in 2-week Agile sprints.

September 2022 - December 2023

Software Engineer - TechIBEX Global - (Lahore, Punjab, Pakistan | Hybrid)QA engineer on ibex CX — a Customer Experience platform processing 2M+ surveys/month for enterprise clients.

Key Achievements:

• Wrote 200+ Selenium/Python automation scripts, increasing regression coverage from 40% to 85%.
• Validated AI/LLM sentiment models, improving precision and recall scores by 15% through targeted test design.
• Implemented Datadog for automated smoke testing, achieving a 70% reduction in manual testing effort.
• Monitored 99.9% API uptime via Datadog synthetics; identified 12 security vulnerabilities pre-production.
• Integrated TestRail with Jenkins CI/CD for automated test result reporting to stakeholders.
• Optimized server allocation by 10% through proactive API monitoring and performance analysis.

November 2021 - September 2022

SQA EngineerNetSol Technologies - (Lahore, Punjab, Pakistan | Hybrid)QA engineer on asset finance platforms for Mercedes-Benz Financial Services (Thailand & India) and Allica Bank (UK).

• Embedded in Agile squads (2-week sprints, daily standups) across 3 cross-functional teams.
• Designed and executed 300+ functional, regression, and system test cases for financial modules.
• Logged and triaged 100+ defects in Jira; conducted root cause analysis reducing reopen rate by 25%.
• Converted BRS/FRS documents into structured test plans covering 95%+ requirement traceability.
• Validated API contracts via Postman; supported zero-downtime hotfix deployments to production.

August 2018 - January 2021

Teaching AssistantFAST University - (Faisalabad, Punjab, Pakistan | Onsite)Mentored undergraduate CS students in Discrete Structures, DLD, and Database Systems. Conducted tutorials, graded assignments, and managed lab sessions.

May 2019 - July 2019

Web Developer InternSkylight Networks - (Chenab Nagar, Punjab, Pakistan | Onsite)Front-end development with PHP, Bootstrap, HTML5, CSS3, and JavaScript, delivering responsive web solutions.

2017 - 2021

Bachelor of Science in Computer ScienceFAST National University (NUCES)Majored in Computer Science with a focus on Software Engineering, Data Structures, and Algorithms. Graduated with honors.

2015 - 2017

Intermediate (FSC Pre-Engineering)Punjab CollegeCompleted Pre-Engineering curriculum with distinction, building a strong foundation in Mathematics and Physics.